Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Company", "we", "us", "our" refers to Canopy Strategy Pte Ltd
• "Services" refers to consulting services including Diagnostic Conversations, Competitive Understanding, and Strategic Facilitation
• "Client", "you", "your" refers to any individual or organisation engaging our services
• "Agreement" refers to these Terms and Conditions along with any service proposals or contracts
• "Website" refers to our website at https://canopystisess.info

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services.

3. Service Description

Canopy Strategy provides business consulting services in Singapore, including:

• Diagnostic Conversation: Initial consultation to understand organisational challenges
• Competitive Understanding: Market research and competitive analysis
• Strategic Facilitation: Professional facilitation for planning and strategy sessions

Specific service details, scope, and deliverables will be outlined in individual engagement proposals.

4. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to communications and requests in a timely manner
• Ensure appropriate personnel are available for scheduled sessions
• Respect our intellectual property and confidentiality obligations
• Make payments according to agreed terms
• Notify us promptly of any changes that may affect the engagement

5. Intellectual Property

All intellectual property rights in our methodologies, frameworks, tools, and materials remain the property of Canopy Strategy.

Upon full payment, clients receive a non-exclusive, non-transferable licence to use deliverables for their internal business purposes only.

Clients may not reproduce, distribute, or create derivative works from our materials without prior written consent.

6. Payment Terms

Payment terms are as follows:

• All fees are quoted in Singapore Dollars (SGD) unless otherwise stated
• Fees are as specified in individual service proposals
• Payment terms: 50% upon engagement confirmation, 50% upon completion (unless otherwise agreed)
• Invoices are due within 14 days of issue
• Late payments may incur interest at 1.5% per month

Cancellation Policy: Engagements cancelled with less than 7 days notice may be subject to a cancellation fee of up to 50% of the engagement value.

7. Confidentiality

We treat all client information as confidential. We will not disclose client information to third parties without consent, except as required by law.

Clients agree to maintain confidentiality of our proprietary methodologies and materials shared during engagements.

8. Disclaimers

Our consulting services provide advice, insights, and facilitation based on our professional expertise. However:

• We do not provide legal, financial, or accounting advice
• Implementation of recommendations remains the client's responsibility
• Outcomes depend on various factors beyond our control
• Past client experiences do not predict future results

Services are provided "as is" without warranties of any kind, express or implied, regarding the results that may be obtained.

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim shall not exceed the fees paid for the specific engagement giving rise to the claim
• We shall not be liable for indirect, incidental, consequential, or punitive damages
• We shall not be liable for lost profits, revenue, or business opportunities
• We shall not be liable for damages arising from client's implementation decisions

10. Indemnification

You agree to indemnify and hold harmless Canopy Strategy, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of third parties.

11. Termination

Either party may terminate an engagement:

• By mutual written agreement
• For material breach, with 14 days written notice and opportunity to cure
• Immediately if the other party becomes insolvent

Upon termination, client shall pay for services rendered up to the termination date. Confidentiality obligations survive termination.

12. Dispute Resolution

These Terms are governed by the laws of the Republic of Singapore.

In the event of any dispute:

• Parties shall first attempt to resolve disputes through good faith negotiation
• If unresolved within 30 days, disputes may be submitted to mediation
• The courts of Singapore shall have exclusive jurisdiction for any litigation

13. General Provisions

• Entire Agreement: These Terms, together with any service proposals, constitute the entire agreement between parties
• Severability: If any provision is found invalid, remaining provisions shall continue in effect
• Waiver: Failure to enforce any term does not constitute waiver of that term
• Assignment: You may not assign your rights without our written consent
• Force Majeure: Neither party shall be liable for delays due to circumstances beyond reasonable control

14. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the website's operation or security
• Copy, reproduce, or distribute website content without permission
• Use automated systems to access the website

15. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated terms. For ongoing engagements, the terms in effect at the time of engagement shall apply.

16. Contact Information

For questions about these Terms and Conditions, please contact: