Privacy Policy

1. Introduction

Canopy Strategy Pte Ltd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services or visit our website.

We comply with Singapore's Personal Data Protection Act 2012 (PDPA) and are committed to handling your personal data responsibly and transparently.

If you have questions about this policy, please contact us at [email protected].

2. Data Collection

We may collect the following types of personal data:

• Identity Data: Name, job title, company name
• Contact Data: Email address, phone number, business address
• Technical Data: IP address, browser type, time zone, operating system
• Usage Data: Information about how you use our website and services
• Communication Data: Records of correspondence and enquiries

We collect data through:

• Direct interactions (forms, emails, phone calls, meetings)
• Automated technologies (cookies, server logs)
• Third-party sources (business partners, public sources)

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and deliver our consulting services
• To respond to enquiries and communicate with you
• To manage our relationship with you
• To improve our website and services
• To send relevant information about our services (with your consent)
• To comply with legal obligations

We process your data based on: consent, contractual necessity, legal obligations, or legitimate business interests.

4. Data Sharing

We may share your personal data with:

• Service providers: Website hosting, email services, analytics platforms
• Professional advisers: Lawyers, accountants, auditors when necessary
• Regulatory authorities: When required by law

We require all third parties to respect the security of your data and treat it in accordance with the law. We do not sell your personal data.

5. Data Security

We have implemented appropriate security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data. These include:

• Secure data transmission using SSL/TLS encryption
• Access controls limiting data access to authorised personnel
• Regular security assessments and updates
• Secure storage of physical and electronic records

In the event of a data breach affecting your rights, we will notify you and the Personal Data Protection Commission as required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Client engagement records: 7 years after engagement completion
• Enquiry records: 2 years from last contact
• Website analytics data: 26 months
• Marketing consent records: Until consent is withdrawn

7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Your Rights

Under the PDPA, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal: Withdraw consent for data processing
• Data portability: Request transfer of your data in a structured format

To exercise these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your data rights, please contact:

You also have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore if you believe your data protection rights have been violated.